Resources
FAQ & Resource Guide
Clear answers on how our online family mediation process works, what happens at your MIAM, and the professional standards behind every case.
Our Process
Our team at OurMediation acts as impartial guides in a voluntary setting. Our mediators are trained by FMC-approved providers and are registered members of the College of Mediators working towards full FMC accreditation under the supervision of a certified PPC.
A MIAM helps determine if mediation fits your needs. Where court forms (such as MIAM certificates) are required, these are issued directly by our fully FMC-accredited Professional Practice Consultant (PPC) following your assessment, ensuring complete legal compliance.
Online Sessions
During joint sessions, both individuals participate simultaneously in a secure digital space. Our mediators guide the conversation to ensure everyone is heard. This format is ideal for constructive dialogue regarding child arrangements or financial settlements in a neutral way.
In shuttle mediation, you remain in separate virtual rooms. The mediator facilitates the flow of information without direct contact between parties. This specialized approach offers a secure environment for those dealing with complex dynamics or significant emotional distress.
Absolutely. Flexibility is key to our support. You can transition between formats as your needs or comfort levels evolve.
Professional Status
Every family is unique. Whether you choose joint or shuttle sessions, all our casework is supervised by a certified Professional Practice Consultant (PPC). We focus on building a sustainable path forward that prioritizes the safety and well-being of all family members.
Need further clarity?
Email our intake team and we will come back to you with the next available secure online slots.
Still have questions?
A free 15-minute discovery call is the quickest way to understand your options, with no obligation to book further services.
Or email info@ourmediation.co.uk